Three Qualities Found in Successful Healthcare Leaders

Evolving technology and increasing demands have transformed the medical field, creating a unique challenge for healthcare leaders overseeing patients and staff. How leaders manage and support their team can make a difference in staff morale and even the quality of patient care. Current and aspiring upper-level healthcare professionals leaders should constantly work to improve and hone the following skills.

Emotional Intelligence and Empathy

Having empathy for fellow colleagues and patients allows you to relate with them on a personal, emotional level. Healthcare leaders that hope to connect with their employees want them to feel valued and respected. Showing gratitude for team members and trying to understand their perspective, especially when they are facing day-to-day challenges, can help reinforce a healthy, empathetic working environment.

Financial Management

Optimizing the financial performance of a health organization is also a major responsibility for many medical leaders. Depending on their role, they will likely have to understand medical care costs and billing to make appropriate financial decisions. Managing health strategy and financial management in a hospital requires professionals to learn how to sort and interpret financial information that is crucial to a hospital or medical facility's success.

Effective Communication

With positions ranging from medical practice manager to chief clinical officer, it's clear that running a healthcare organization is an integrative process. There are a variety of professionals whose roles should be treated equally important while successfully leading a large network. In such a dynamic space it's crucial that healthcare leaders are maintaining clear, productive communication with their colleagues. Solid communication skills, such as active listening and nonverbal communication, allow leaders to form genuine relationships with other associates while encouraging an open environment for problem-solving.

These key qualities that define a successful healthcare leader can enhance the experience of both patients and employees. Tulane School of Professional Advancement provides career development opportunities for professionals ready to advance as leaders in the healthcare industry. Learn more about our MPS in Health and Wellness Management and how our graduates are supporting healthy lifestyles in the population.