Biography

Susan has over 36 years of IT experience, including roles from Developer through IT Management and owner of IT software consulting practice. Susan spent the first 15 years of her IT career with Entergy, has worked for Oracle as a Practice Director in the Government, Higher Ed, and Healthcare verticals. Susan started her own IT software consulting practice, specializing in Cloud packaged solution implementations, as well as custom development and integration and custom website development. She returned to Entergy 5 years ago, first in IT and currently as a Manager of Customer Solutions on the Customer Experience team. She is a certified AGILE SCRUM Master, AGILE SCRUM Product Owner, and Salesforce Administrator.

Susan holds a Bachelor of Science from Loyola University New Orleans with double major in Math and Computer Science. She holds a Masters of Engineering in Computer Science from Tulane University. Susan has taught in the Tulane School of Professional Advancement in the Computer Information Systems department since 1988, currently for online classes. Susan is married, has 2 children, and 4 grandchildren. She likes reading on her Kindle, Sudoku, crocheting, and working out. She has been a Girl Scout leader for the past 14 years and has a passion to mentor, coach, and grow female STEM leaders.